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PivotAI

Cookie Policy

Last updated: January 15, 2025

1. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about how users interact with their sites.

This Cookie Policy explains how PivotAI ("PivotAI", "we", "us", "our") uses cookies and similar tracking technologies on our website and services. This policy should be read alongside our Privacy Policy.

2. Types of Cookies We Use

We use different types of cookies for various purposes. Here's a breakdown of each category:

E

Essential Cookies

Always Active

These cookies are necessary for our website to function properly and cannot be disabled. They are usually set in response to actions you take that amount to a request for services.

Cookie Name Purpose Duration
pivotai_session Maintains your login session Session
csrf_token Protects against cross-site request forgery Session
cookie_consent Remembers your cookie preferences 1 year
A

Analytics Cookies

Optional - Can be disabled

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance and user experience.

Cookie Name Provider Purpose Duration
_ga Google Analytics Distinguishes unique users 2 years
_gid Google Analytics Distinguishes users and sessions 24 hours
mp_* Mixpanel User behavior analytics 1 year
M

Marketing Cookies

Optional - Can be disabled

These cookies are used to deliver advertisements more relevant to you and your interests. They may be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

Cookie Name Provider Purpose Duration
_fbp Facebook Tracks visitors for advertising targeting 3 months
fr Facebook Ad delivery and targeting 3 months
IDE Google Ads Ad targeting and measurement 1 year

4. Managing Your Cookie Preferences

4.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner that allows you to:

  • Accept All: Consent to all cookie categories
  • Reject All: Only allow essential cookies (may limit functionality)
  • Manage Preferences: Choose which categories of cookies to allow

🍪 Update Cookie Preferences

Want to change your cookie settings? Click the button below to open the preference center.

5. Browser Settings

Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:

Google Chrome

  1. Click three dots menu → Settings
  2. Privacy and security → Cookies
  3. Choose your cookie preferences

Mozilla Firefox

  1. Menu button → Settings
  2. Privacy & Security
  3. Cookies and Site Data

Safari

  1. Safari menu → Preferences
  2. Privacy tab
  3. Cookies and website data

Microsoft Edge

  1. Three dots menu → Settings
  2. Cookies and site permissions
  3. Cookies and site data

6. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Privacy Team

Email: privacy@pivotai.com.au
Subject Line: Cookie Policy Inquiry
Response Time: Within 3 business days

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